Storage & fulfillment
PlannedFulfillment: pick, pack, ship and returns.
Orders from your store or marketplace, picked and shipped from partner fulfillment centers, with returns on the same record.
ErisWorlds is preparing to launch and is not arranging shipments yet. Send an inquiry and we will tell you when service opens on your lane.
Launch markets: Miami, Orlando, Tampa, Jacksonville, Houston, Dallas–Fort Worth, Austin, San Antonio. Partner coverage shown: Atlanta, Savannah, Charleston, Charlotte, Nashville, Memphis, New Orleans, Laredo, El Paso. Corridors: Florida's Turnpike; I-4; I-4 and I-95; I-75 and I-10; I-10; I-45; SH 71 and US 290; I-35.
- Best for
- Online stores and marketplace sellers
- Options
- Pick and pack, kitting, returns, marketplace preparation
- Operated by
- Partner fulfillment centers, managed as one program
- You see
- Order status, inventory and returns
When to use it
Inside fulfillment
- Packing orders is taking over your week.
- Customers in the Southeast and Texas wait too long for delivery.
- Returns pile up with no process behind them.
Pick, pack and ship
Orders picked from stock, packed to your rules and handed to a parcel or freight carrier.Kitting and bundling
Several items assembled into one sellable unit.Returns
Returned items are received, checked against your rules, then restocked, refurbished or disposed of.Marketplace preparation
Labeling and packing to a marketplace's inbound requirements.
How a shipment runs
Step by step, with nothing off the record.
Onboarding
Your items, packaging rules and order sources.
Inbound
Stock is received, counted and put away.
Orders
Orders are sent to the fulfillment center. Direct store integrations are planned.
Pick, pack, ship
Each order leaves with a carrier tracking number.
Returns
Each return is recorded with its condition and what was done with it.
What the record shows
- Order created
The shipment is on the record: origin, destination, freight details and requested dates.
- Pickup scheduled
A pickup window is confirmed with the shipping location, and the carrier is named.
- Driver assigned
The carrier has named the driver and the equipment for the pickup, so the shipper can check both at the dock.
- Picked up
The freight is loaded and the carrier has signed for it. Custody passes from the shipper to the carrier.
- Origin hub
The freight is at the carrier terminal, cargo gateway or port where it is consolidated or accepted for the main leg.
- In transit
The main leg is under way, with position or status updates along the route and any exception reported with its cause.
- Customs processing
A licensed customs broker has the entry in hand: documents checked, declaration filed, release awaited.
- Destination hub
The freight is at the last terminal or gateway before the delivery address, released for the final leg.
- Out for delivery
The freight is on the delivery vehicle, with a delivery window or appointment.
- Delivered
The consignee has signed for the freight. Custody passes to the consignee and proof of delivery goes on the record.
Documents
The paperwork, and what each document is for.
Every document is attached to the shipment record, so nobody has to ask for it twice.
Item list
Every product with its identifier, dimensions and handling rules.Packing slip
What is in the parcel, for the customer.Return authorization
Links a returned parcel to its order.
Responsibilities
Who does what.
A shipment passes through several hands. Each stage has one party responsible for it, and the record names that party.
| Stage | Customer | ErisWorlds | Facility operator | Recipient |
|---|---|---|---|---|
| Before arrival | Sends the item list and an advance notice of each inbound load. | Proposes the facility and its operator. Coordinates the inbound freight. | Confirms space and receiving appointment. | No action |
| Receiving | No action | Records the receipt and any discrepancy. | Counts the freight against the notice and issues a warehouse receipt. | No action |
| In storage | Sends release and order instructions. | Reports inventory status. | Stores and handles the goods under its warehouse terms. | No action |
| Outbound | No action | Arranges the outbound shipment and tracks its milestones. | Picks, packs and loads. | Receives and signs. |
Our role
How this service is delivered.
Fulfillment and returns are planned through partner fulfillment centers.
Before this service opens
- Signed agreements with partner fulfillment centers.
- Parcel and freight carrier arrangements for outbound orders.
Registrations, insurance and the carrier standard are published in the trust center as each one is verified.
Questions
Asked before a first shipment.
Integrations are planned, not built. Tell us what you run; it decides the order in which they are built.
By parcel and freight carriers, under their terms, chosen for the delivery time and cost you set.
The importer of record stays you or your customs broker. Returns that cross a border are customs transactions too.
Related
Often used together.
Tell us what is moving.
Origin, destination, freight and dates. A person replies within one business day.
ErisWorlds is preparing to launch and is not arranging shipments yet. Send an inquiry and we will tell you when service opens on your lane.