Solutions

Small-business logistics: freight without a logistics department.

For companies that ship pallets a few times a month and have nobody whose job it is. Plain language, written quotes and one person to call.

ErisWorlds is preparing to launch and is not arranging shipments yet. Send an inquiry and we will tell you when service opens on your lane.

Launch markets: Miami, Orlando, Tampa, Jacksonville. Corridors: Florida's Turnpike; I-4; I-4 and I-95; I-75 and I-10; I-10; I-45; SH 71 and US 290; I-35.

Earth at night. Markets and lanes are illustrative, not facilities.

What gets in the way

Four things we hear, and what is done about each.

  1. I don't know what to ask for.

    Say what you are shipping, from where to where, and by when. The options come back side by side, each with what it includes.

    ServicesRoad freight

  2. The invoice was higher than the quote.

    A written quote names the charges that could be added: a liftgate, a residential stop, an appointment, waiting time. If the facts change, you hear before the invoice does.

    Road freight

  3. The paperwork is a foreign language.

    Each document is explained where it appears: the bill of lading, the proof of delivery, the commercial invoice for an export.

    International shipping

  4. When something goes wrong, nobody answers.

    Every shipment has a named contact with a phone number. A delay arrives with its cause, a new ETA and who owns the next step.

    TrackContact

What you see

One shipment, fully explained.

Where it is, who holds it, what happens next, and every document in one place.

Shipment EW-US-102845

Updated Sample data

Austin, TX to Dubai, UAE

In transit

Air freight, door to door

  1. AustinPicked up, completed
  2. Houston IAHGateway, the shipment is here
  3. Dubai DXBCustoms, upcoming
  4. DubaiDelivery, upcoming
ETA
In custody of
Ground handlerAir cargo terminal, Houston (IAH)
Customs
Export filing accepted. Destination documents verified.
Next
Flight departure
Milestone
Origin gateway5 of 10
Freight
4 crates, network equipment
  1. Completed: Order created

    Austin, TX, responsible party: Shipper

    Shipment details and export documents received.

    • Commercial invoiceOn file
    • Packing listOn file
    • Shipper's letter of instructionOn file
  2. Completed: Pickup scheduled

    Austin, TX, responsible party: ErisWorlds operations

    Pickup window confirmed with the shipping dock for the next morning.

  3. Completed: Driver assigned

    Austin, TX, responsible party: Pickup carrier

    Driver name and truck number sent to the shipper, to check at the dock.

  4. Completed: Picked up

    Austin, TX, responsible party: Pickup carrier

    4 crates loaded and counted. The driver signed the bill of lading.

    • Bill of ladingSigned at pickup
  5. In progress: Origin gatewaySince

    Air cargo terminal, Houston (IAH), responsible party: Ground handler

    Cargo screened and accepted for carriage. Booked on the next departure to Dubai.

    • Air waybillIssued
    • Export filing (EEI)Accepted
  6. Expected: In transitExpected

    Houston (IAH) to Dubai (DXB), responsible party: Air carrier

    Scheduled flight departure from Houston (IAH).

  7. Expected: Customs processingExpected

    Air cargo terminal, Dubai (DXB), responsible party: Licensed customs broker

    On arrival, the customs broker lodges the import declaration. The destination documents are already verified.

    • Import declarationReady to lodge
  8. Expected: Destination gatewayExpected

    Air cargo terminal, Dubai (DXB), responsible party: Ground handler

    Release after customs, then hand-off to the delivery carrier.

  9. Expected: Out for deliveryExpected

    Dubai, UAE, responsible party: Delivery carrier

    Delivery window to be confirmed with the consignee.

  10. Expected: DeliveredETA

    Dubai, UAE, responsible party: Delivery carrier

    Estimated delivery. The consignee signs the proof of delivery.

    • Proof of deliveryPending

About the customer portal

How we start

Small first, then wider.

ErisWorlds is preparing to launch. Companies that ask for early access are the first to be onboarded.

  1. Send one inquiry

    A single shipment is enough to start. No contract and no minimum.

  2. A written quote

    The price, what it includes, and what could change it.

  3. Your first shipment

    Followed milestone by milestone, with a person you can call.

  4. Keep what works

    Lanes you repeat are saved, so the second request takes a minute.

Questions

Asked in a first conversation.

Start with your lanes.

Tell us what you ship and where. A person replies within one business day.

ErisWorlds is preparing to launch and is not arranging shipments yet. Send an inquiry and we will tell you when service opens on your lane.